Returns & Exchanges
We take great pride in the unique character of our antique and home collections; however, if you are not entirely satisfied with your purchase, we offer a 14-day return period for a full refund. Items must be returned in their original condition and packaging to ensure the preservation of their historical integrity.
Initiate Your Return
Contact our customer concierge team via email with your order number and reason for return to receive a Return Authorization.
Secure Packaging
Carefully repackage the item in its original protective materials to prevent damage during transit, as antiques require specialized handling.
Arrange Collection
For larger furniture pieces and architectural salvage, we will coordinate a professional white-glove courier to collect the item from your residence.
Inspection and Refund
Once our specialists have inspected the item at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing